Frequently Asked Questions: Sanitize 4 Serenity Cleaning Services

Please feel free to ask any questions you may have. Here are some of the most commonly asked questions for your reference.

Frequently Asked Questions

We kindly present below a set of commonly asked questions you can search for from our prospective customers. Our sincere hope is that these inquiries shall assist you in gaining a better understanding of our services.

FAQ - in one place
  • How often should I have my air ducts clean?

    It varies, but we say 18 to 24 months, depending maybe 3 to 4 years.

    Air Duct
  • Do I need to have my coils clean at the same time as my air ducts?

    In good practice, yes. It's good to have them clean at the same time.

    Air Duct
  • What is fogging?

    It is a device that sprays a fine mist of solutions through your system to help kill bacteria.

    Air Duct
  • Can your system clean on my flex air duct lines?

    Yes, it's nondestructive.

    Air Duct
  • Do I have to leave my house during the air duct cleaning?

    No, not at all.

    Air Duct
  • Will there be dust everywhere?

    No, we have a brush vacuum system that's controlled. As we brush, our vacuum is sucking up the dust and debris at the same time.

    Air Duct
  • What are registers?

    Those are vents in the ceilings, floors, or walls that either supply air or remove air from your home or business.

    Air Duct
  • Do you steam clean carpets?

    Yes, the proper terminology is hot water extraction.

  • What type of carpet cleaning do you do?

    Hot water extraction (steam cleaning) and low moisture carpet cleaning (bonnet cleaning).

  • How long does it take for my carpets to dry?

    Your carpets dry as fast as 15 minutes, but on average it takes 30 to 45 minutes (low moisture method). If we have to pre-treat high traffic areas, it could take up to 2 hours or so in some cases.

  • Do spots reappear after my carpets dry?

    No, not with our method.

  • Will mold or mildew grow underneath my carpets?

    No, never with us.

  • Will my carpets be hard after it drys?

    No, after they dry they'll be soft.

  • How often show I have my carpets cleaned?

    If you have pets (e.g., dog & cat) usually every two or three months, if you have little children four or five months, but if it's just you or two people every six months to a year. We don't recommend going past 12 months.

  • Do I have to vacuum first?

    It's always good practice to vacuum, but no, we will vacuum for you.

  • What are dust mites?

    Tiny microscopic creatures. Belonging to the family of eight-legged creatures called arachnids. Included in that family spiders, chiggers, and ticks.

    Mattress Sanitizing
  • Do you use chemicals? Do dust mites bite? Do dust mites spread disease?

    No. No. No.

    Mattress Sanitizing
  • Do dust mites live on people?

    Usually, they do not.

    Mattress Sanitizing
  • How often should I have my mattress sanitize?

    Usually every six months, but if you are allergic every three months or sooner.

    Mattress Sanitizing
  • Can a bed bugs be harmful?

    Yes, a bed bug can individually and collectively cause a number of health effects including skin rashes, psychological effects, and allergic symptoms.

    Mattress Sanitizing
  • Will your method kill germs?

    Yes. Our patented UV-C germicidal light kills mold & fungi spores, viruses, and it kill various forms of bacteria (singular bacillus) found of bedding can also cause many forms of diseases.

    Mattress Sanitizing
  • What is UV-C Light?

    UV-C light is germicidal, it deactivates the DNA of dust mites, bacteria, viruses and other pathogens and thus destroys their ability to multiply and cause disease.

    Mattress Sanitizing
  • Are dust mites harmful to people?

    No, but they are harmful to people who become allergic to them as well as to people who suffer from allergies, asthma, upper respiratory illnesses, skin diseases and other related problems.

    Mattress Sanitizing
  • How long does it take for my upholstery to dry?

    It can vary depending on the method used. Dry clean immediately, wet clean a few hours or so.

    Upholstery Cleaning
  • How often should I have my upholstery clean?

    It depends on how active you use it. On average usage, we recommend at least ones a year.

    Upholstery Cleaning
  • Are your products safe to use?

    Our (wet) steam cleaning method is safe ECO-Friendly, but there are no ECO-Friendly ways to perform a dry clean at the moment.

    Upholstery Cleaning
  • Will I have to leave the house if my upholstery requires a dry clean only method?

    Not necessarily, we recommend opening up windows for good ventilation. As professionals, we wear protective gear (gloves, mask, etc.) because we work with these products on a daily basis.

    Upholstery Cleaning
  • Do you offer Scotchgard protection?

    Yes. We offer Scotchgard (or equivalent) protection for wet carpet & upholstery cleaning and a premium non-water base protection for dry upholstery cleaning.

    Upholstery Cleaning
  • Do I need to protect my furniture?

    We recommend you do, but it's not required. It is your investment at the end of it all.

    Upholstery Cleaning
  • Do protection even work on furniture?

    Sure it does. It's not bulletproof, its design to give you an opportunity to get to a spill before it penetrates the fibers. If it set into long, it could be too late.

    Upholstery Cleaning
  • Does pet odor removal work?

    In a lot of cases yes. In some extreme situations no, and it's not worth it.

    Pet Treatment, Odor Removal
  • Do you remove pet spots?

    Yes, but if they sat too long, it could be a major problem.

    Pet Treatment, Odor Removal
  • Will a regular carpet cleaning fix my pet odor problem?

    Sorry to say, but no. That requires special treatments.

    Pet Treatment, Odor Removal
  • How much does it cost to remove pet stains?

    We have to see it first, and that price varies depending on your situation.

    Pet Treatment, Odor Removal
  • Can paint be removed?

    Yes, best before it drys hard.

    Spot Removal
  • Can coffee stains be removed?

    Yes, it can. Coffee with cream in it is a different challenge.

    Spot Removal
  • Do you charge to pretreat spots?

    On our quality cleaning package for soil no, on our general cleaning package yes, and on special stains that require special treatments yes.

    Spot Removal


Sanitize 4 Serenity

Services you'll need 4SanNity

Payment Types Accepted

© 2024 Sanitize 4 Serenity | Terms | Privacy

Pride of